Monitoring & Remote Support

System Monitoring

Kaseya is a powerful unified solution for managing, monitoring and maintaining your information technology. BlackSANZ Technologies utilises Kaseya to help improve operational efficiency. Our client’s technology is monitored in real-time and often issues are fixed before the client realises there is a problem. This aids in keeping your business running smoothly and reducing your maintenance costs.

  • Real-time remote system monitoring
  • Patch management and system updates
  • Dashboards and reports
  • Service desk
  • Remote control and user chat
  • Windows®, Mac®, Linux® and mobile device ready
  • Job automation
  • Anti-virus and malware scan
  • Technician service boards and scheduling
  • Hundreds of pre-written scripts for simple automation
  • High-level security
  • Auto ticket creation and closure

 

Call Black SANZ Technologies +64 6 769 9907 and learn how proactive monitoring and support can help your business.